Refund and Returns Policy

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Refund Policy for Lump Sum Payment (5-Year Course)

General Overview:

  • This refund policy applies to students who have made a lump sum payment for the full 5-year course.
  • Refunds will be processed in cases of withdrawal, transfer, or expulsion based on the terms below.

Refund Before Commencement of Course:

  • If the admission is canceled before the commencement of the academic session, 75% of the total package will be refunded.

Refund After Commencement of Course:

  • A refund of 20% of the total package will be provided if the admission is cancelled within the first semester (before the second semester begins).
  • No refund will be provided if the admission is cancelled after first semester has concluded.

Expulsion Due to Academic Failure or Expulsion:

 Expulsion Due to Academic Failure:

  • If a student is expelled due to academic failure, they will not be eligible for a refund.
  • However, the student may continue their studies by paying the current academic year’s fees. This option will be subject to the university’s discretion and the student’s academic improvement plan.
  • If the student decides to not continue or fails to meet academic improvement conditions, no further refunds will be provided.

 Expulsion Due to Misconduct:

  • If a student is expelled for disciplinary reasons, no refund will be issued for the remaining years, and the student must pay any pending dues for the current academic year.

Special Circumstances:

  • In cases such as severe illness, death of the student, or other unforeseen emergencies, the university may, at its discretion, issue a refund on a pro-rata basis depending on the duration attended.

Refund Process:

  • Refund requests must be submitted in writing to the Admissions Office along with relevant supporting documents.
  • The refund process may take up to 60 days from the date of approval.

Mode of Refund:

  • Refunds will be made via the original mode of payment (bank transfer, cheque, etc.) unless otherwise agreed upon.

Amendments:

  • The university reserves the right to amend the refund policy at any time without prior notice. However, changes will not be applied retrospectively to payments already made.

Annual Tuition & Fee Policy: Finality of Payment

Payment of annual tuition and associated fees (including administrative, hostel, lab, etc.) at Jalal-Abad State University named after B.Osmonov Medical Faculty signifies a definitive commitment to your enrolment for the full academic year.

General Rule: Fees are Non-Refundable

Once annual fees are paid, they are strictly non-refundable. This policy enables the University to allocate resources, secure your place, and maintain the high standards of medical education.

Limited Exceptions (Review Only):

Refunds are granted only under exceptional, documented circumstances and at the sole discretion of the University Administration. These may include:

  • University-Initiated Program Cancellation: Full refund if the University cancels the entire program before its start.
  • Official Visa Rejection (International Students): Partial refund of tuition fees (excluding administrative charges) upon verifiable, timely submission of official visa rejection proof before program commencement or attendance.

No refunds will be issued for:

  • Voluntary withdrawal (personal reasons, change of mind, transfer).
  • Academic or disciplinary dismissal.
  • Non-attendance after payment.

All refund requests must be submitted in writing with full documentation for review. Processing times vary.

By paying, you acknowledge and agree to this policy.